With 84 service bays across 3 locations, we’re well equipped to keep your trucks on the road – any make, any model.
Even if it's not a star, every truck deserves 5-star service.
HEAVY DUTY TRUCK SERVICE
From routine repairs to preventative maintenance, our team of fully certified heavy-duty technicians will take care of your heavy-duty truck service needs. Our experienced techs are fully certified to complete warranty repairs. From general maintenance to heavy-duty engine repairs and rebuilds right through to emergency parts & repairs, we can do it all. At Western Star Trucks North, it’s our mission to keep your trucks where they belong, whether that’s on the road or out getting dirty in the field.
With facilities in Edmonton, Grande Prairie and Fort McMurray, we are well-equipped to handle all of your heavy-duty truck service and maintenance needs. Can’t make it to one of our shops? We have a fleet of mobile field service trucks available 24/7 for roadside assistance or service out in the field.
Our Edmonton and Grande Prairie locations are Elite Support certified, delivering unmatched customer service and efficiency every time a truck comes in for maintenance or repair.
Express Assessment
DTNA certified to provide a preliminary diagnosis and communication to the customer within 2 hours of arrival.
Heavy Duty Engines
Whether you have a Detroit, Cummins, or CAT engines, we can repair, rebuild, and maintain them all.
Tridem Dyno
Top-of-the-line technology to accurately recreate and diagnose any issue with your rig.
CVIPs
Stay up to date with your Commercial Vehicle Inspections by booking your appointment today!
NEED FINANCING?
If you’re looking to undertake some larger repairs, or even a full engine rebuild, we have financing options available. Be sure to give us a call to see what options are available to you.
Field Service
Our fully equipped Field Service Trucks are available 24/7 for emergency service or preventative maintenance wherever you are. Just give us a call and our warranty-certified mobile heavy duty technicians will be on their way to you.
Body Shop & Custom Paint
From collision repairs to insurance claims, our expert Body Shop technicians can repair your rig or RV and make it look like it nothing even happened! Looking to customize or refurbish your truck? We do that, too.
Fabrication & Rig Up
Headache racks, oil field bumpers, custom tool boxes – we build it all. Our Fabrication department is capable of creating custom solutions for all of your rig-up and business needs.
Detail & Wash Bay
Keep your rig looking spiffy and clean with our detailing and washing services. Our modern 120-foot wash bay can accommodate your truck and trailer.
What our customers are saying
varjeet singh04:24 17 Jan 26Very cooperative and professional service department staff.
Very quick response and excellent service provided every time.
Best dealership in Alberta.
brad phillips01:51 12 Jan 26By far the best dealer I have been to. In and out good people.
Jefferey White22:00 06 Jan 26These folks are reliable we never have any issues and they’re very professional to deal with.
Brad “Deak” Deakin19:03 13 Dec 25I phoned four times to try to get a hold of parts, was hung up on three times after sitting on hold for 10 minutes, and the last time was sent to voicemail, just because I needed a part. Great customer service…
Sean Smith01:22 14 Nov 25This facility has been great to us. We are with Edmonton Arborists, we have recently used them for parts with nothing but fantastic help with getting or providing where to get the part. Our most recent experience with the service department has been awesome, they have been in contact as vehichle is getting worked on. They were fast to get us in. When arrived were greeted with the the most professional, kind way I have ever encountered with a repair shop. Almost like going to an emergency room, everyone involved knew the whole story. I would recommend them to anyone with heavy duty equipment repairs or parts.
Mark Lewis16:52 31 Oct 25I booked a inspection to see what a trade would be aiming for next feb. one thing leads to another and i now have a new 49x.
I must say this was the easiest transition to a new truck ive ever had in 7 trucks! Everyone was helpful to any questions. From the sales , finance, shop, parts,detail bay and of course the cafe’! Thank you to Rene and all the people at westernstar North.
Michel Cote21:18 11 Sep 25I would like to share my experience with Western star truck North Ltd
About a month ago I had bad experience in one campsite with my coach , 45 ‘ I end up with very Bad damage on each side of my coach on the paint job and quite a few scratch and damage on the roof from the branch and piece of trees I tell you that I was almost crying when I came out of this location
But after doing some research I found the best body Shop that can do the paint job on my coach and repair The fibreglass damage
I got introduce by Camille the service advisor to Bruce the Body Shop manager, then to his shop foreman Jered and his technician and painter, they were keeping me in touch all the time with the progress of the job it was a very long process due to the kind of paint job on this coach I was so impress when I saw my coach all done and ready to go ,
they did a fantastic job I cannot say enough about the professionalism of these peoples
For all those coach or R V OWNERS if you ever add any damage on your coach or need to be painted or repair you can count on these guys
l highly recommended this place
Thanks again to all you guys for that fantastic job and professionalism
GD Perry20:16 09 Apr 24Great that they are open late for parts pickups. Thank you
Taylor Berezan05:23 26 Mar 24Always amazing staff at Western Star North. Great food at the Cafe and wonderful service and detail or repair crew. Can never go wrong.
Dave Brown18:04 10 Mar 24I just purchased my first new truck from Western Star North LTD. It was a great experience. The staff I dealt with from the shop staff for the trade in part to sales to finance went very smooth. They stay in touch with you through the whole process keeping you informed every step of the process. I would definitely recommend visiting Corey Bilyk and Taylor Cooke for your next truck purchase.
Thanks
Dave Brown
raminderpal singh06:44 21 Feb 24I'm from winnipeg my truck needs new def pump some codes on screen. On that day i was going every single freightliner dealership everyone says will see day after tomorrow then my friend suggest me to go western star so I come here and they diagnose my truck right away install new def pump with in 4 hours I'm on road so my experience is very great specially the girl on check in desk is soo helpful and knowledgeable and responsible the parts staff is soo knowledgeable and the mechanics are great i have no words for you guys so I only says GOD BLESS YOU
Tiffany Blue16:08 08 Feb 24Amazing service and staff. Spencer in service is an incredible person to deal with and Tony C. In parts is extremely knowledgeable. What a great experience working with them
Tamara Boorman02:22 25 Mar 22Always greeted with a smile any day of the week..
Robert Devries08:40 17 Mar 22Nothing but good things to say about my interactions with staff at this location.My repair was timely. Service reception,mechanics,wash crew and yard personnel went above and beyond.Thank you !!
Patrick LeBlanc16:13 26 Nov 21Very fast when it comes to getting the truck in and having repairs done. Big kudos to you guys on that accord. My only issue was having to chase for feedback on progress from the service desk. Was promised the unit at 1pm on the 25th. Had to keep calling to find out finally at 8pm that the truck was ready for pickup.
Puglife 12321:22 06 Aug 21I would not bring my RV there again. There was a lack of attention to detail. They did a great job on the repair itself (paint wasn't an exact match) but they didn't paint any of the damaged trim. They left parts of the job unfinished. I approved them to do an extra $300 worth of work and when I got there the bill had been upped to $525.
Niko Preugschas13:38 27 Jul 21Great service!! Quick to work on my truck and keeping me informed on how things are going!!Independent Repair Facility Options
Excelerator – heavy-duty truck parts availability online.
Order parts easily online with ExceleratorParts.com. Search, find and buy with VIN lookup. From Detroit engine parts to Cat, Meritor, and Alliance brands, you can browse them all online. Excelerator is your one-stop shop for online heavy-duty truck parts, harnesses and schematics. See local parts availability and DTNA Parts distribution centre inventory.
Decrease downtime with parts delivery through our DTNA network. If we don’t have it in stock at our location, Excelerator will get it to us. Your parts are available for you when you need them.
Want to use Excelerator but need an account?
Not a problem, give us a call or or email us at ExceleratorAccess@wsnorth.com! Our team will be happy to get you set up and ready to start ordering your heavy-duty truck parts online.
Frequently Asked Questions
Check out this bulletin from Western Star Trucks for information on parked regeneration.
See also these info sheets on Parked Regens:
These lamps notifications include:
- High Exhaust System Temperature Lamp
- Malfunction Indicator Lamp
- Diesel Particulate Filter Regeneration Lamp
- Diesel Particulate Filter Regeneration Lamp and the Check Engine Lamp
- Diesel Particulate Filter Regeneration Lamp, Check Engine Lamp, and the Stop Engine Lamp
View the Aftertreatment Driver Notifications and Actions Reference Sheet
The engine oil capacities for the DD Platform Engine On-Highway Vehicle application are listed in the DD Engine Oil Capacities Info Sheet.
View the appropriate Engine Component diagram for your platform.
View the info sheet on how to check and adjust the Suspension U-Bolt Torque.
View the Wheel Nut Torque info sheet.
Book your appointment
Let us help you with all your service and maintenance needs. Book your appointment today!
