Fort McMurray, AB

Located just past the airport, Western Star Trucks North Fort McMurray is your choice for heavy duty truck service and parts, including vac truck parts! We also offer 24/7 field service.

18 – 3500 Saprae Creek Trail
Fort McMurray, Alberta

Phone: 587-601-1414
Toll Free: 1-844-601-1414
Fax: 587-601-1804

 

Emergencies/ After Hours

Toll Free: 844-601-1414
Phone: 587-601-1414

Hours of Operation

Parts

Mon-Fri: 7:00AM – 7:00PM
Sat: 7:00AM – 7:00PM
Sun: 7:00AM – 7:00PM

Service

Mon-Fri: 7:00AM – 5:00PM
Sat:  Closed
Sun:  Closed

Parts & Service
on call 24/7

* We are closed statutory holidays 

Highlights

Western Star Trucks (North) Ltd. expanded into Fort McMurray in 2018.

This 40,000 square foot building has one of the largest truck part inventories in Fort McMurray. Our focus is customer service, which is why we offer parts delivery in Fort McMurray. Our extended parts hours (7am – 7pm, 7 days a week) make it even easier for you to get the parts you need, when you need them.

Not only does it offer field service units for remote access, our location has 6 bays where we services all makes and models of heavy trucks, including buses.

Field Service units can be made available to support your service needs. Our Field Service Trucks can be stocked with your specific chassis and vac unit parts based on the application of work. This will improve efficiency and minimize downtime.

Other amenities available to customers:

  • Free Coffee & Water
  • 2 Cell phone charging stations located in customer areas
  • Local information posted
  • Vending Machines
  • Free Wi-Fi
  • Climate controlled drivers’ lounge with comfortable seating with TV and courtesy phone
  • Transportation to hotels, restaurants and hotel service available upon request
  • Current Parts, Service or Truck Sales promotions displayed in/near customer lounge
  • Workplace available for customers such as table space with access to power outlets
  • Customer lounge is easily accessible from Service counter
  • Clean bathrooms near customer lounge
Additional services available at other locations:

What our customers are saying

We strive to be the best on the market, but don’t just take it from us. Take a look at what others are saying.

Shane M.Shane M.
15:50 17 Mar 22
Excellent group of people to work with, good parts supply,Even though very busy they were able to squeeze us in and get us back on the road to keep us on schedule.Highly recommended.Shane M.
from the driver's seatfrom the driver's seat
01:01 06 Mar 22
I blew my water pump how about 100 km south of Fort McMurray. They did not have one in stock so the mobile technician located one for me in Calgary and made arrangements or to be delivered. He went over and above to get me going again. Very much appreciated.
Guriq MaanGuriq Maan
15:31 27 Jan 22
ERIC IS THE GUY….. THANKS MAN 👍👍
Sukhdeep BoparaiSukhdeep Boparai
18:06 07 Jan 22
Eric is a great guy. He is quick and knowledgeable.
Derek HunterDerek Hunter
18:01 07 Jan 22
Friendly, nice drivers lounge, good mechanics
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Full Service Menu

With six service bays and a fleet of mobile service units, our team in Fort McMurray are well equipped to help you keep your trucks in working condition. We ensure ongoing training and certification for our technicians so they are ready to work with the most current, up-to-date equipment.

  • Western Star, Detroit, Cummins, CAT, Eaton, Meritor and many more
  • Ready to handle any roadside situation
  • OEM warranty trained and certified technicians
Engine & Transmission Maintenance & Repair
  • Detroit DD13, 15, 16, Series 60 service and overhaul
  • Cummins X15, X12, L9, ISC service and overhaul
  • CAT Maintenance and Overhaul
  • MBE 4000 and 900 service and overhaul
  • Detroit DT12 Transmission service and repair
  • Eaton repair and maintenance
  • Allison maintenance
  • Powertrain gear service
Truck Service & Maintenance
  • Quick lube service
  • Transport bus and motor coach service
  • Trailer service and repair
  • A/C service & HVAC service
  • PTO repair and installation and hydraulics
  • Power steering service and repair
  • Detroit axles
  • Meritor, Bendix and Haldex ABS
  • Meritor axles and drivelines
  • Spicer Dana axles and drivelines
  • Vibration analyser services
  • Wheel Alignments
  • Kessler transfer case
  • Fabco split shaft
  • Namco split shaft
  • Marmon Herrington axles and transfer cases
  • Sisu axles
  • Eaton 2 speed auxiliary
  • Spicer 4 speed auxiliary
Inspections & Certifications
  • CVIP on truck, trailer and motor coach
  • TTC and Western Star certified
  • Alliance Service Advantage

Our Trucks

With a wide range of the toughest trucks on the market, we’re confident we can find you the perfect truck for your business.

Looking for Freightliners? Our Grande Prairie location will take care of you!

Meet the team

General Management

Scott Robinson
Scott Robinson

President

Ted Gregson
Ted Gregson

Chief Executive Officer

John Lenz
John Lenz

Chief Financial Officer

Dennis Shopland - Operations Director
Dennis Shopland

Operations Director

Robynn Holstein
Robynn Holstein

Sales & Marketing Director

Sales

Service

Parts

Pierre Letourneau
Pierre Letourneau

Territory Manager
Phone: 780-719-1257
pletourneau@wsnorth.com

Service Operations
Phone: 587-601-1414

Adam Broad

Parts Manager
Phone: 587-601-1414
abroad@wsnorth.com

Credit & Finance

Ron Chrysler
Ron Chrysler

Finance Manager
Phone: 780-886-1301
rchrysler@wsnorth.com

Tracey Sidwell
Tracey Sidwell

Credit Manager
tsidwell@wsnorth.com