Even if it's not a star, every truck deserves 5-star service.

With 84 service bays across 3 locations, we’re well equipped to keep your trucks on the road – any make, any model.

HEAVY DUTY TRUCK SERVICE

From routine repairs to preventative maintenance, our team of fully certified heavy-duty technicians will take care of your heavy-duty truck service needs. Our experienced techs are fully certified to complete warranty repairs. From general maintenance to heavy-duty engine repairs and rebuilds right through to emergency parts & repairs, we can do it all. At Western Star Trucks North, it’s our mission to keep your trucks where they belong, whether that’s on the road or out getting dirty in the field.

With facilities in Edmonton, Grande Prairie and Fort McMurray, we are well-equipped to handle all of your heavy-duty truck service and maintenance needs. Can’t make it to one of our shops? We have a fleet of mobile field service trucks available 24/7 for roadside assistance or service out in the field.

Our Edmonton and Grande Prairie locations are Elite Support certified, delivering unmatched customer service and efficiency every time a truck comes in for maintenance or repair.

Express Assessment

DTNA certified to provide a preliminary diagnosis and communication to the customer within 2 hours of arrival.

Heavy Duty Engines

Whether you have a Detroit, Cummins, or CAT engines, we can repair, rebuild, and maintain them all.

Tridem Dyno

Top-of-the-line technology to accurately recreate and diagnose any issue with your rig.

CVIPs

Stay up to date with your Commercial Vehicle Inspections by booking your appointment today!

NEED FINANCING?

If you’re looking to undertake some larger repairs, or even a full engine rebuild, we have financing options available. Be sure to give us a call to see what options are available to you.

Field Service

Our fully equipped Field Service Trucks are available 24/7 for emergency service or preventative maintenance wherever you are. Just give us a call and our warranty-certified mobile heavy duty technicians will be on their way to you.  

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Body Shop & Custom Paint

From collision repairs to insurance claims, our expert Body Shop technicians can repair your rig or RV and make it look like it nothing even happened! Looking to customize or refurbish your truck? We do that, too.

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Fabrication & Rig Up

Headache racks, oil field bumpers, custom tool boxes – we build it all. Our Fabrication department is capable of creating custom solutions for all of your rig-up and business needs.

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Detail & Wash Bay

Keep your rig looking spiffy and clean with our detailing and washing services. Our modern 120-foot wash bay can accommodate your truck and trailer. 

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Get to know our Service Team.

Your trucks deserve the best – it’s why we hire the best technicians, and why we care so deeply about integrity and respect. It’s why we stand by our word and our work. After all, it’s not just your truck; it’s your livelihood.

What our customers are saying

GD PerryGD Perry
20:16 09 Apr 24
Great that they are open late for parts pickups. Thank you
Taylor BerezanTaylor Berezan
05:23 26 Mar 24
Always amazing staff at Western Star North. Great food at the Cafe and wonderful service and detail or repair crew. Can never go wrong.
Dave BrownDave Brown
18:04 10 Mar 24
I just purchased my first new truck from Western Star North LTD. It was a great experience. The staff I dealt with from the shop staff for the trade in part to sales to finance went very smooth. They stay in touch with you through the whole process keeping you informed every step of the process. I would definitely recommend visiting Corey Bilyk and Taylor Cooke for your next truck purchase.ThanksDave Brown
raminderpal singhraminderpal singh
06:44 21 Feb 24
I'm from winnipeg my truck needs new def pump some codes on screen. On that day i was going every single freightliner dealership everyone says will see day after tomorrow then my friend suggest me to go western star so I come here and they diagnose my truck right away install new def pump with in 4 hours I'm on road so my experience is very great specially the girl on check in desk is soo helpful and knowledgeable and responsible the parts staff is soo knowledgeable and the mechanics are great i have no words for you guys so I only says GOD BLESS YOU
Tiffany BlueTiffany Blue
16:08 08 Feb 24
Amazing service and staff. Spencer in service is an incredible person to deal with and Tony C. In parts is extremely knowledgeable. What a great experience working with them
Tamara BoormanTamara Boorman
02:22 25 Mar 22
Always greeted with a smile any day of the week..
Robert DevriesRobert Devries
08:40 17 Mar 22
Nothing but good things to say about my interactions with staff at this location.My repair was timely. Service reception,mechanics,wash crew and yard personnel went above and beyond.Thank you !!
Patrick LeBlancPatrick LeBlanc
16:13 26 Nov 21
Very fast when it comes to getting the truck in and having repairs done. Big kudos to you guys on that accord. My only issue was having to chase for feedback on progress from the service desk. Was promised the unit at 1pm on the 25th. Had to keep calling to find out finally at 8pm that the truck was ready for pickup.
Puglife 123Puglife 123
21:22 06 Aug 21
I would not bring my RV there again. There was a lack of attention to detail. They did a great job on the repair itself (paint wasn't an exact match) but they didn't paint any of the damaged trim. They left parts of the job unfinished. I approved them to do an extra $300 worth of work and when I got there the bill had been upped to $525.
Niko PreugschasNiko Preugschas
13:38 27 Jul 21
Great service!! Quick to work on my truck and keeping me informed on how things are going!!
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Looking for Tech Support?

We Apologize! Tech Support Is Unavailable for the Immediate Future!

Please Use Our FAQ in the Meanwhile for Questions

Frequently Asked Questions

These lamps notifications include:

  • High Exhaust System Temperature Lamp
  • Malfunction Indicator Lamp
  • Diesel Particulate Filter Regeneration Lamp
  • Diesel Particulate Filter Regeneration Lamp and the Check Engine Lamp
  • Diesel Particulate Filter Regeneration Lamp, Check Engine Lamp, and the Stop Engine Lamp

View the Aftertreatment Driver Notifications and Actions Reference Sheet

The engine oil capacities for the DD Platform Engine On-Highway Vehicle application are listed in the DD Engine Oil Capacities Info Sheet.

View the info sheet on how to check and adjust the Suspension U-Bolt Torque.

Book your appointment

Let us help you with all your service and maintenance needs. Book your appointment today!

Contact our Service Team

EDMONTON

Bryce McCracken

Service Manager
780-453-3452

GRANDE PRAIRIE

Casandra Wallace

Service Manager
780-292-6893

FORT MCMURRAY

Service Operations
587- 601-1414