With 84 service bays across 3 locations, we’re well equipped to keep your trucks on the road – any make, any model.
Even if it's not a star, every truck deserves 5-star service.
HEAVY DUTY TRUCK SERVICE
From routine repairs to preventative maintenance, our team of fully certified heavy-duty technicians will take care of your heavy-duty truck service needs. Our experienced techs are fully certified to complete warranty repairs. From general maintenance to heavy-duty engine repairs and rebuilds right through to emergency parts & repairs, we can do it all. At Western Star Trucks North, it’s our mission to keep your trucks where they belong, whether that’s on the road or out getting dirty in the field.
With facilities in Edmonton, Grande Prairie and Fort McMurray, we are well-equipped to handle all of your heavy-duty truck service and maintenance needs. Can’t make it to one of our shops? We have a fleet of mobile field service trucks available 24/7 for roadside assistance or service out in the field.
Our Edmonton and Grande Prairie locations are Elite Support certified, delivering unmatched customer service and efficiency every time a truck comes in for maintenance or repair.
Express Assessment
DTNA certified to provide a preliminary diagnosis and communication to the customer within 2 hours of arrival.
Heavy Duty Engines
Whether you have a Detroit, Cummins, or CAT engines, we can repair, rebuild, and maintain them all.
Tridem Dyno
Top-of-the-line technology to accurately recreate and diagnose any issue with your rig.
CVIPs
Stay up to date with your Commercial Vehicle Inspections by booking your appointment today!
NEED FINANCING?
If you’re looking to undertake some larger repairs, or even a full engine rebuild, we have financing options available. Be sure to give us a call to see what options are available to you.
Field Service
Our fully equipped Field Service Trucks are available 24/7 for emergency service or preventative maintenance wherever you are. Just give us a call and our warranty-certified mobile heavy duty technicians will be on their way to you.
Body Shop & Custom Paint
From collision repairs to insurance claims, our expert Body Shop technicians can repair your rig or RV and make it look like it nothing even happened! Looking to customize or refurbish your truck? We do that, too.
Fabrication & Rig Up
Headache racks, oil field bumpers, custom tool boxes – we build it all. Our Fabrication department is capable of creating custom solutions for all of your rig-up and business needs.
Detail & Wash Bay
Keep your rig looking spiffy and clean with our detailing and washing services. Our modern 120-foot wash bay can accommodate your truck and trailer.
Get to know our Service Team.
Your trucks deserve the best – it’s why we hire the best technicians, and why we care so deeply about integrity and respect. It’s why we stand by our word and our work. After all, it’s not just your truck; it’s your livelihood.
What our customers are saying
Nothing but good things to say about my interactions with staff at this location.My repair was timely. Service reception,mechanics,wash crew and yard personnel went above and beyond.Thank you !!Very fast when it comes to getting the truck in and having repairs done. Big kudos to you guys on that accord. My only issue was having to chase for feedback on progress from the service desk. Was promised the unit at 1pm on the 25th. Had to keep calling to find out finally at 8pm that the truck was ready for pickup.Great service!! Quick to work on my truck and keeping me informed on how things are going!! 
Independent Repair Facility Options
Looking for Tech Support?
Supporting our customers is important to us!
If you have a technical question, check our FAQs below or submit a tech support request and our team will get back to you.
Frequently Asked Questions
Check out this bulletin from Western Star Trucks for information on parked regeneration.
See also these info sheets on Parked Regens:
These lamps notifications include:
- High Exhaust System Temperature Lamp
- Malfunction Indicator Lamp
- Diesel Particulate Filter Regeneration Lamp
- Diesel Particulate Filter Regeneration Lamp and the Check Engine Lamp
- Diesel Particulate Filter Regeneration Lamp, Check Engine Lamp, and the Stop Engine Lamp
View the Aftertreatment Driver Notifications and Actions Reference Sheet
The engine oil capacities for the DD Platform Engine On-Highway Vehicle application are listed in the DD Engine Oil Capacities Info Sheet.
View the appropriate Engine Component diagram for your platform.
View the info sheet on how to check and adjust the Suspension U-Bolt Torque.
View the Wheel Nut Torque info sheet.
Book your appointment
Let us help you with all your service and maintenance needs. Book your appointment today!